How to send notification to a group when an incident is created? What I've found in Samanage and the community board hasn't worked.
Want to have a group notified whenever a new incident is generated, regardless of source. Have created automation rule as shown. No matter how I generate an incident notifications are not sent. (For testing I'm the only named recipient. An aside, there are no groups listed in the "Notify by email" selection list so will just select each recipient by name if needed.)