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Allowing a user to request printer installation (asset) from service catalog

Question asked by Jason Dupuis on Apr 21, 2018
Latest reply on Apr 27, 2018 by Sarah Nielsen

Ok.  Let me lay out my theory before we get too far.


Print server with numerous printers installed.

I DO have a power shell script /PDQ Deploy installer that does work if manually run by help desk techs.


Goal:  create a service catalog item that the user can select to install the printer.  Users could supply their host name/service tag or ip address in a text field.  This would then be either send to powershell or command line (PDQ) and the printer would get installed.  


Any thoughts or ideas?  I can’t seem to figure out how to get a custom field out to be processed.