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API added tag based on variable

Question asked by Katie Blazewski on Apr 19, 2018

This is my first go at an API and I am clearly in left field, as I cannot get it to work. I have a variable called "Billing Area Name" and I want to add that customer variable as a tag, once they submit the ticket.   

 

I have tried about 20 different versions and none have worked, here is the last attempt.  Please help!  

 

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