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API added tag based on variable

Question asked by Katie Blazewski on Apr 19, 2018
Latest reply on Jul 23, 2018 by Hasan Sert

This is my first go at an API and I am clearly in left field, as I cannot get it to work. I have a variable called "Billing Area Name" and I want to add that customer variable as a tag, once they submit the ticket.   

 

I have tried about 20 different versions and none have worked, here is the last attempt.  Please help!  

 

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