AnsweredAssumed Answered

Assignment drop down on incident details

Question asked by Charles Herrington on Apr 10, 2018

On the incident details page it would be really helpful if, without having to go into edit mode, there was a drop-down list next to Assigned To that like what is on the Incident List.

 

Some Incidents are going in without required fields being populated by the user (maybe as a result of an email) so we don't want to edit the incident, just assign or reassign it.

Outcomes