Carl Richards

Dropdown dependencies-Departments

Discussion created by Carl Richards on Feb 7, 2018
Latest reply on Feb 14, 2018 by Yum Darling

Is there a way to use the "Department" value that is pulled from the user's profile for a "dropdown dependency"?  More specifically, I would like to use the "Department" value  that shows when a user creates  the ticket to permit the selection of a subgroup of account numbers that are restricted (only visible) if the user is a member of that department.