AnsweredAssumed Answered

Assigning user to site via domain name

Question asked by Barney Owl on Jan 21, 2018
Latest reply on Feb 5, 2018 by Yum Darling

Hi hope this is the correct place to post this question.


I've not imported any user details into samanage, I thought I could just add the domains that I'm allowing to raise tickets and wait for tickets to be created...and in turn a new user is then setup in samanage.


Is it possible to assign a user to a site / organisation by the domain name they are raising a ticket by? 

So creating a rule that anyone raising a ticket from is automatically assigned the site / org of XYZ.