We have created a number of reports on the report tab that we would like to attach to the main dashboard.
I can do it from the incident view but wondered if it was possible from the Reports view
There is not a way to display the graphical representation of those reports on the dashboard. You can, as you had mentioned, display the table view of information for those reports via RSS feed. It would be the same data but the dashboard display would not be a graph.
You could schedule those graphical reports to be sent to users on a daily basis via email, but it would be a still shot of that data not a live updating report.
Thanks for the reply, it is as I thought it would be.
As an alternative is it possible to auto refresh the graphical reports? The idea being we can have the reports on a TV screen in the office and if they auto refreshed say every 30 minutes we would have a live overview for the team of the workload etc
Most browsers will support an auto refresh add-on or plug-in. That would work with the reports, and TV display would update every so often. We are working on some real time update capabilities but more in regards to the Incident queue and likely won't affect the Reports section.
Many thanks for this, I will look into it in the new year.
Have a very Happy New Year
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