When our IT Department responses to a ticket, it often will be sent straight into the user's spam folder.
We would like to know what items we should whitelist to ensure that we have the most up to date items.
My team suggested this article: Do I need to whitelist an IP for my SPF Records and Mail Gateway if it doesn't help, let me know and I'll start tracking down more info
Dedicated to your success,
Thanks, Yum! My team will give that a try and see if it resolve our issue.
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