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Email Notification for Notes in Changes

Question asked by Greg Eckel on Dec 13, 2017
Latest reply on Dec 18, 2017 by Greg Eckel

In our environment, I am always an "approver" for Changes or a Release that are submitted using those features. Periodically, I will have a question or request which requires a response from the  assignee or requester of the change. I do this by posting a Note, not adding a comment as I have not yet approved the change request. The problem is, they do not receive an email when the Note is posted. It seems to me that, if I post a Note or ask a question, then the responsible parties should get notified of that dialogue.; much the same way that posting a comment in an Incident, Problem or Task works.