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Applications Integration - Update Service Request Title and Description

Question asked by Allen,Lucius - R057234 on Nov 14, 2017
Latest reply on Feb 1, 2018 by Chad Brown

I would like to know if it is possible to use Applications Integration to change the Title and Description of a service request after the service request has been submitted/created. For example, step one - the requester enters data into two text variables and submits the request. Step two - a workflow applications integration step updates the service request title and description with the two text field variables entered by the requester. If this is possible, could you please provide example of the applications integration configuration?

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