Is there a good way to give managers access to see their direct reports incidents? or limit incidents to to a certain group?
I think Depts are best way to do this but of course we were not using them currently. Going to see if we can use those if not any other ideas?
Hi Craig! The team consensus is that the best way to do this is to configure a role for the managers. This role would have to be scoped very specifically for each manager or via the use of Sites/Departments.
Let me know if you have any questions!
I did this through Automations. Only downside to that is you have to keep the Automations updated, when there are new employees assigned to the manager or an employee moves from one manager to another.
Retrieving data ...