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Importing incidents into Samanage

Question asked by Antony Clare on Sep 11, 2017
Latest reply on Sep 13, 2017 by Chad Brown

Hi. I’m just learning how to import incidents into Samanage. There are 14 available from Assignee to Title. I have a CSV file with the 14 columns matched. When I create another column in the CSV the import process recognises it’s there, but tries to match it to one of the 14. Is there a way to import the column into new data field?