Is it just a matter of updating the completed_at and completed_by values in the task?
Hi Dustin (dule) Lenz!
Our API guy says he doesn't know if it's possible and that it's definitely not possible to complete a task "as" someone else on Samanage.
Let me know if you have any further questions
I don't have a need to mark a process task completed as someone else, but I really need to be able to be able to do it via the API.
We are using Service Requests that generate tasks to perform various tasks. The plan was to use the API to get new tasks, perform the task, and then close the task. This would then allow the service request to be completed.
Thanks for the feedback I'm going to pass on the info, if that's ok with you, so we have this on file.
Dedicated to your success,
Hi Dustin (dule) Lenz
Talked with our wonderful support guys and they recommended you open a ticket and they'll go speak with engineering to see if this should be added to the api
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