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Is there an HTML editor available or another existing feature I can use to edit the master (Incident, Problem, etc) templates?

Question asked by rick.grimm@imagingadvantage.com on Mar 22, 2017

I use a fairly simple scoring system to (help) determine Priority.  I want to include a text box at the bottom center of the Incident and Problem templates to include the scoring system instructions as a quick reference.  I've been playing with the setup options available but so far no luck. 

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