If we put in a Samanage Change for a change request - is there a way to take that change and create a JIRA using that same text/content from the Samange Change? or would we need to add a ticket in each?
Hi Nicholas Laveglia,
The current Jira integration is for our incident module and will work with eighter Incidents or Service requests, when using the change module in Samanage you can create an incident from out the change in order to create an Issue in Jira from out Samanage.
For more information regarding our Jira integration, please see: JIRA Integration
Hope this helped!
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