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Assigning tasks in a workflow

Question asked by Donna Jay on Feb 23, 2017
Latest reply on Feb 27, 2017 by Ramon Geertjens

We are new to Samanage and have built our Service Catalog and attached the workflows. The final task is assigned to incident assignee because there are different workers who will be assigned these tasks based on location and work needed to be completed. Currently, the only way I can assign that task is to edit the entire request and assign the incident (request) itself to the worker, however, this leaves a task in my dashboard widget that appears to be unassigned. Is there any way to enter this final task in the workflow that would allow me to edit who the task is assigned to so they show up in tasks by assignee widget?

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