Can a CI (an item in the CMDB) be associated with a Contract?
A Contract has a section for Items and a section for Purchases. I guess I thought I could attach a CI record to the Items section of a Contract.
Can anyone answer this? Thanks
Arie Smouter, Ramadass, Prabu
I reached out to our super knowledgeable tech support team and they said that you cannot- the contract is a CI but other CIs cannot be attached on that same page. The thing to do would be to create another CI inside the CMDB, something like ‘Microsoft’ or ‘Support’ or whatever as a general thing, then attach both the contract and any other CIs with that. Since you can attach contracts and a lot of other stuff to a CI proper.
Let me know if you would like me to get some screenshots in our demo environment or create a quick video
Dedicated to your success,
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