AnsweredAssumed Answered

What data points do you track for a SaaS in the CMDB?

Question asked by Arie Smouter on Jan 4, 2017
Latest reply on Sep 7, 2017 by Yum Darling

I have learned from this community that I can enter a SaaS software into the CMDB as an "Other Asset", or as a CI in Service Desk > CMDB.

But what data points of the SaaS do you track (presumably in custom fields)?

Do you enter the version (release) of the software?

Anything else?