Erickson.Santos@regus.com

Auto-generated Tickets via Email

Discussion created by Erickson.Santos@regus.com on Dec 14, 2016

Hi,

 

How to you create auto-generated ticket via email? The ticket should only be created via email if it meets a certain criteria/rule like a specific word in the subject line. Also, the ticket should be able to capture vital information from the email such as an asset ID, site/location ID, etc.

 

Regards,

ES

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