Can you assist with the best way to approach the following:-
User Story:- A Request comes in from a service department with a Business case attached for approval and comments. It goes to level 1 approvers first for their approval before going to level 2. If it changes then we start again. . Level 1 maybe the project sponsor for example, this would be different per business case.
I would like to enable the requester to specify who the level 1 approvers are via the user variable. On their approval to go to level 2 process step who are named individuals..
I attempted to create a user variable for my level 1 approvers however I can't figure out a way to link a user variable to an approval process. Any suggestions will be welcomed