I'd like to know if we can link an asset to another asset.
I have a Windows-based PC with Samanage agent installed.
3 hardware connected to the PC; USB printer, USB hand scanner & a serial comm port terminal. Each of the 3 hardware is manually added / keyed in to Samanage as assets.
In Samanage all these 4 hardware are seen as independent. Is there any way that I can link them so I can quickly know which PC do those hardware connected to?
If let say my Helpdesk is getting a call for hand scanner faulty, they just need the serial number and the rest can be searched through Samanage (which PC, location, etc.).