Is there a way to configure the requester role to have access to view limited reports also? Not to be able to edit or create reports, but to view certain reports from the portal.
I put in a request for a user like this about a year ago directly with Steve Stover. Our use case was that we have various high-level directors that don't need (or we don't want) them to access the full Service Desk area. But we would like them to have access to do ad-hoc and interactive reporting.
I'm not seeing a formal post about it on the Community site, so if you want to create one, Ted Crawford, I'll vote for it. Seems like a revenue opportunity for Samanage like the Service Task user.
Hi Ted Crawford ,
Requesters are unable to view the report page in Samanage.You can add requesters to the scheduled reports, they will then receive an email with a .pdf file of the report.
Hope this helped!
Thanks Todd, would be a good addition to Samanage so I've submitted here: Limited reports viewer
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