AnsweredAssumed Answered

Do you use {{task_description}} in custom email templates?

Question asked by on Sep 27, 2016
Latest reply on Oct 4, 2016 by

If you use custom email templates with {{task_description}}, are they still working as expected after last Friday?


I'm specifically interested in the {{task_description}} option in approvals and workflow tasks.


It sounds like Samanage put the new workflow engine in place over the weekend and since then our custom email templates no longer display the task description even though it is included in the template and the preview still shows it.


Ours worked on Friday and now they do not.


I'm curious if others who use this option are having trouble since last Friday Sept 23rd.