AnsweredAssumed Answered

Does Samanage have the ability to email requesters when they have not commented in a certain amount of time to ask if they still need assistance?

Question asked by Ginger McKenzie on Sep 14, 2016
Latest reply on Sep 15, 2016 by Ginger McKenzie

If the requester replies to the email the work order will stay open, if they do not the work order will automatically be closed.

Outcomes