Yuval Pecht

Ability to filter reports by assignee or requester

Discussion created by Yuval Pecht Employee on Sep 12, 2016
Latest reply on Sep 13, 2016 by cbudri@sftp.com

We have just added the ability to filter incidents reports by multi-selection on both assignee and/or requester fields.

These fields are now available in these reports: Incidents, Incidents summary, Incidents statistics, Incidents statistics summary, Customer satisfaction and Customer satisfaction summary.

See screenshot below:

 

This will now provide for increased visibility into your data and performance.

At your service,

 

The Samanage Team

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