AnsweredAssumed Answered

Is it possible to search for the values on a Catalog Item?

Question asked by ssebring@sgifs.com on Sep 9, 2016
Latest reply on Sep 13, 2016 by Ramon Geertjens

Example... I just created a new hire form and have no way to search for the new employees name in Samanage to easily pull up that ticket.

 

Or a Case # which is a free text field that is part of one of our forms. If a user types in that number to search for the ticket, it yields no results. I'm hoping that there is a way to search for the content that is entered in a Catalog Item.

Outcomes