AnsweredAssumed Answered

Configuring Email variables

Question asked by paul.hartley@stellarbsm.com on Sep 9, 2016
Latest reply on Sep 13, 2016 by Eric Hegerle

Hi, Newbie question time!

 

I want to customise emails sent from the system. Can I create new variables that can be placed in the body/header/footer/signature? If not, can the existing ones be changed?

 

For example, the current value for {{ServiceDesk_name}} is "Sample Service Desk". Obviously I don't want that to appear to my customers...

 

Many thanks in advance.

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