AnsweredAssumed Answered

VIPs - how do you handle them?

Question asked by Tom Kelsall on Aug 23, 2016
Latest reply on Aug 24, 2016 by Tom Kelsall

Our organisation (despite it being, strictly speaking, a non-ITIL concept) uses the concept of VIPs. At the moment we're considering adding a Group against which we can filter - but we were wondering how you guys do it? How would you "flag" them?


(There may also be a feature request off the back of this, I just wanted to ask this first).