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Report Groups Shortcut

Question asked by rdulin3 on Jul 11, 2016
Latest reply on Jul 14, 2016 by Ramon Geertjens

Is there a way to access your report lists (ticket groups) from a ticket without clicking on "Service Desk", then "Service Desk" Drop Down, then "Incidents" and THEN choosing the group? If not, it would be very helpful if we can view that group list from an Incident drop down.

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