Jordan.Kauffman@pacyber.org

Does anyone know a way to keep the existing asset in inventory yet when you reassign it to another user have it call in and report properly?

Discussion created by Jordan.Kauffman@pacyber.org on May 20, 2016
Does anyone know a way to keep the existing computer/asset in inventory yet when you reassign it to another user have it call in and report properly?  We have a rather dynamic inventory.  The owners of assets change quite often.  We've found when this happens if we don't delete the asset out of Samange prior to it calling back in with a new username it doesn't change that username in the system.  Unless we drill into the asset itself we cannot see who it is assigned to.

Currently we have to delete the asset before it calls back in, which works for reporting, but is useless for asset management for us as we lose all the existing information.

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