Ryan van Biljon

Zapier - Add new Samanage incidents to Google Calendar as detailed events

Discussion created by Ryan van Biljon Administrator on Oct 21, 2015
If you need to schedule appointments or meetings around IT service incidents, it can be tiring to have to copy and paste data from Samanage to your calendar each time a new incident comes up. Instead, you can use Zapier to automatically add Samanage incidents as events on a Google Calendar.



You will need:  

Steps

1. Getting your accounts ready

2. Connecting your accounts

Getting your accounts ready


Samanage
You can connect your existing Samanage account to Zapier easily, or you may need to set up a new account first.

Google CalendarYou can connect your existing Google Calendar account to Zapier easily, or you may need to set up a new account first.

Connecting your accounts
Click here to use the Add new Samanage incidents to Google Calendar as detailed events zap.

  1. Choose an existing Samanage account from the drop-down menu, or connect a new account.

  2. If you are connecting a new account, enter your Samanage Email and Password .  

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  1. Click Yes, continue.

  2. Choose an existing Google Apps account from the drop-down menu, or connect a new account.

  3. If you are connecting a new account, enter your Google Apps Email and Password.

google_appspng

  1. Click Log In.

  2. Set up the Google Calendar action field settings.   

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You will need to select the default Calendar to use for this integration. Available calendars for the Google Calendar account are available from the dropdown.

Note: You can include any of the data captured by the Samanage incident in the action fields. They can be selected from the Insert fields buttons.

  

  1. Click Save + finish to complete the Zap.


Now test the Zap to make sure it works. Once you're satisfied with the results, you're all set to start automatically creating Google Calendar events from your Samanage incidents as they are created.



Note: If you ever want to change this Samanage to Google Calendar integration, just go to your Zapier dashboard and tweak anything you?d like.

You can also check out all that's possible with Samanage, and other ways to connect Google Calendar with Zapier

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