hsolanki@intevaproducts.com

DropBox functionality is really helpful !!

Discussion created by hsolanki@intevaproducts.com on Jun 30, 2015
Latest reply on Sep 11, 2015 by hsolanki@intevaproducts.com

I would like to praise Samanage for DropBox feature. Due to this feature we can save lot of time of helpdesk members creating tickets for automated emails.

 

We can write script and forward such automated emails from different servers to particular dropboxes and in turn Samanage creates tickets automatically.

 

I liked this feature very much and it helped our team to concentrate on other tasks.

 

Regards,
Haresh Solanki

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