How to build service request to notify approval groups when new employee will not be onboarded after all?

Discussion created by on Apr 26, 2016
Latest reply on Apr 29, 2016 by
Sometimes we receive word that a new employee will not be starting with us after all, and we have already kicked off the approval tasks for the non-IT groups that create additional accounts for them. My issue is that I am trying to figure out the best way to track the "undoing" of these tasks, including notifying non-IT groups to delete the accounts for the person. How does everyone else deal with this? I don't want to have to ask our HR staff to submit yet another request for us to merge, but I also don't want to make life harder for me and my team by making our already miles-long Employee Onboarding workflow even longer.

Any help would be appreciated! Thanks!