Anthony iezzi

Attaching configuration item in a ticket

Discussion created by Anthony iezzi on Feb 12, 2016
Latest reply on Apr 14, 2016 by Ramon Geertjens
I am just starting to use Samanage and was wondering if there is there an easier way to attach a configuration item, in most cases a computer, to a ticket?  It seems like the only way to do it is open the ticket, click configuration items, click attach configuration items, and then search for the person and then check the box and then click attach configuration item.