We have just released an update to our text editor capabilities across all Samanage - the ability to add inline images to the rich text.
You are now able to add various image types (PNG, JPG, GIF) as inline images within the rich text editor in comments and descriptions in all Samanage objects: incidents, problems, changes, solutions and releases.
Images can be added by using the button as in the screenshot below:
Images can also be dragged and dropped from your computer - either from the file system or from a separate tab or browser window.
At your service,
The Samanage Team