DONNA cushing

Service Request Assignee

Discussion created by DONNA cushing on Mar 16, 2016
Latest reply on Mar 16, 2016 by DONNA cushing
When we (users) enter internal server requests, is there a way to set the assignee while creating the request, rather than submitting the request and going back in to change the default assignee? We wouldn't want portal users selecting the assignee, just our users. It would help reduce some of the email chatter.