Alex Hess

3rd party metric reporting and analytic

Discussion created by Alex Hess on Jan 7, 2016
Latest reply on Jun 21, 2016 by Alex Hess

We currently require further depth in our ticket reporting. We're able to export data to CSV and manipulate via Excel, but that's very cumbersome and time consuming.

I'm interested in if anyone else has been able to successfully export/import their ticket data into a 3rd party reporting tool or analytic tool for better insight.

Thank you