We have just released a significant update to our Benchmarking feature - you are now able to add a scope to a benchmark.
This is useful as it allows you to tailor specific benchmarks to specific scope - as such, the benchmarks scoped will take into account only incidents which match the defined scope - as in the following screenshot:
Once saved, the updated benchmarks show the contained scope - as in following screenshot:
At your service,
The Samanage Team