Yuval Pecht

Product update: Scoping added to Benchmarks

Discussion created by Yuval Pecht Employee on Aug 23, 2015
Latest reply on May 10, 2016 by Chad Brown

We have just released a significant update to our Benchmarking feature - you are now able to add a scope to a benchmark.

 

This is useful as it allows you to tailor specific benchmarks to specific scope - as such, the benchmarks scoped will take into account only incidents which match the defined scope - as in the following screenshot:

 

 

Once saved, the updated benchmarks show the contained scope - as in following screenshot:

 

 

At your service,

 

The Samanage Team

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