Graphical report on total time spent on tickets

Discussion created by 7498452 on Sep 1, 2015
Latest reply on Sep 2, 2015 by Yuval Pecht
Is there a way to get a graphical report on total time spent on tickets, by time spent I am referring to the time my agents log manually in the "track time" section of the ticket. Seems odd that you can plug in the info but only see it per incident and not report on it overall...