We have just released a change to the way catalog items can be saved.
Until now, a catalog item, when created, was required to have a process defined.
Now, it is possible to create a catalog item with no process. This will prove beneficial for those cases where you wish to create a catalog item for your service catalog, with associated variables for the requester to fill in but there is no process behind it with any tasks or approvals.
At your service,
The Samanage Team