7557381

Restrict viewing of Customer Satisfaction results

Discussion created by 7557381 on Aug 5, 2015
Latest reply on May 17, 2017 by Jamie Milks
Hi,

I want to restrict a Role from being able to view Customer Satisfaction data. 

Effectively we want the only managers in the admin group to see it. Satisfaction survey would then be anonymous. We don't want users to feel like the can't select unsatisfied or add negative comments in case the service desk analyst sees it.

At the moment there doesn't seem to be an option to restrict Customer Satisfaction from the User group.

Am I missing something?


Brett

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