request sumitter name

Discussion created by 7627986 on Jul 14, 2015
Latest reply on Jul 15, 2015 by 7627986

I'm new to Samanage and have been testing it to be used for service desk issues tracking. Is it possible to have an incident ticket submitter name automatically display when they create a new request?

I saw there was an old thread about this, but not sure if anything was ever done.