When using Samanage for changes, is it possible to have changes linked to each other.
When creating a change, I an attach multiple incidents.
When creating a release, I can attach multiple changes.
What I cannot do (it seems) is tie 2 or more changes together.
Here is a use case:
I receive multiple incidents over a 1 month period that each become specific, individual change requests.
Each change request has a common, related theme - in my case they are all related to the salesforce object "Opportunities".
Now I have 5 change requests for different 'parts' of a Salesforce object (although it could be any common subject matter). There does not seem to be a way to link or find the related changes, which really makes it difficult to track them changes as a group.
Does anyone have a suggestion for managing this type of scenario?