Automated Additional Info from assigned manager

Discussion created by on Jun 26, 2015
Latest reply on Jun 28, 2015 by Yuval Pecht

Is there a way for me to set up a ticket so that when the HR Coordinator submits a ticket for a new employee starting, which has a drop down box to choose the employee's manager, that it sends the manager an email asking what kind of laptop they need?  Then let's them just reply with the specs which are either added to the notes or somewhere in the ticket.  Thanks.