Yuval Pecht

Product update: Blocked and allowed domains & addresses

Discussion created by Yuval Pecht Employee on Apr 2, 2015
Latest reply on Apr 13, 2015 by Yuval Pecht

We have just released an improvement to the email settings section under setup.


You now have the option to define not just blocked address and domains but also allowed addresses and domains (AKA White List). This enables you to better control the incoming tickets and prevent unauthorized ticket creation or commenting from spam sources for example.


See screenshot below for illustration:



At your service,


The Samanage Team