Yuval Pecht

Product update: Real time indication of typing in comments

Discussion created by Yuval Pecht Employee on Apr 2, 2015
Latest reply on Apr 2, 2015 by 7416478

We have just released another enhancement across the board for comments in Samanage app. This enhancement includes real time indication of when another IT professional is typing a comment while you are in the same incident (or other ITSM objects: problems, changes & releases). This is indicated by the avatar of the user typing with an animation as displayed in the screencap below:



You will also notice that we have improved also the design of the avatars in the comments list.


At your service,


The Samanage Team