Binosh Moothedan

Customer Satisfaction - How to find out percentage of Survey vs Response

Discussion created by Binosh Moothedan on Apr 5, 2016
Latest reply on Apr 14, 2016 by Binosh Moothedan
In the customer satisfaction report, we can find how many users are satisfied or not satisfied. However, can we find the percentage of response? How many survey total sent and how many of them responded or ignored?