Jeremy Jellum

How are you organizing your Solutions?

Discussion created by Jeremy Jellum on Feb 18, 2015
Latest reply on Mar 20, 2015 by tod.kehrli@accolade.com
I am looking for ideas on organizing Solutions in Samanage. Right now I have created two custom fields for Solutions. One for Solution type and another for the site that the solution pertains to. In our case, we service multiple customers so our solutions differ per customer we deal with. 

The problem I am having right now is Solution types can be a bit grey area sometimes on what type of solution I am creating so I am specifically looking for a better way to categorize my solutions besides the site the solution is for.

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