Sebastian Pereira

Get Reports data from API

Discussion created by Sebastian Pereira on Mar 6, 2015
Latest reply on Feb 15, 2018 by Yum Darling
Hello!

I'm looking for a way to get the data shown by reports via API, does anybody had to do the same thing?

I'm looking to automate some metrics we have to inform every month, i.e. Customer Satisfaction (Satisfied/Not Satisfied/Not Answered) and Incidents SLA Compliance.

First I looked for an API end point for Reports, didn't find anything. so I guess should be done through the Incidents end point. Here, the question is how do I filter out those incidents that were created in a particular month.

Thanks in advance!

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