Yuval Pecht

Product update: Capture current user when tracking time on incidents

Discussion created by Yuval Pecht Employee on Nov 19, 2014
Latest reply on Apr 27, 2017 by Jason Davidson

You'd be glad to hear that we had just added the option to capture and display the name of the logged in user when entering time tracking on incidents.


Now, whenever the logged-in user enters a time tracking event, his details are captured along with the time stamp. See following screenshot:



This information is also available in the widget ?Recent Time Entries? under Dashboard -> Personalize -> Service Desk -> Time Tracking



At your service,


The Samanage Team